A Store On Jupiter offers free standard shipping to Canada, the USA*, and the UK. We currently only ship to these locations, but hope to expand in the future. We use DHL Ecommerce, Canada Post, and Fedex to ship our products. You will receive a tracking number once items are shipped.
We also offer an express shipping option. Please go through the checkout to see the cost for your location.
Free shipping: 5-10 business days
Express shipping: 3-5 business days
If you order a variety of different items, you may receive them in separate packages at different times as we try to ship items out as soon as they are ready. You will receive a notification every time something ships.
Once your order is place, total time to receive your items is usually 2-3 weeks, depending on the product you have ordered and where you are located. Some products may take up to 25 days. Please contact us for item specific inquiries.
Please be patient. We know you want your awesome products right away! We would too. Shipping times are definitely one of the biggest complaints customer have with online retailers, and we are always looking for new ways to improve our shipping times and get you what you want faster! And remember, our products are custom printed just for you when you order them, so we need a little bit of extra time to work our magic. Usually products take between 7-8 days before they ship out. But we promise you will love them.
If you have any questions about shipping and delivery, which have not been answered in our FAQ or on our other policy pages, you can email us at firstname.lastname@example.org.
Please note that custom duties and fees are not included in the product prices, and are the responsibility of the customer. These fees vary depending on your order and where you are located, and are paid directly to the carrier prior to delivery. You will receive and email regarding these fees from the carrier.
* Excluding Alaska, Guam, Hawaii, Puerto Rico, and the U.S. Virgin Islands.